FREQUENTLY ASKED QUESTIONS

  1. How should I choose a pool builder?
  2. Why do I see so many different prices for the same pool?
  3. What is meant by maintenance free pools?
  4. How long will it take to build a pool?
  5. Is there a way to find out if a pool can fit in my yard?
  6. Who will show me how to maintain my pool?
  7. How is financing handled for a new swimming pool?


How should I choose a pool builder?

Get a referral list from the builder and speak to the families that have worked with a particular builder before. Usually you’re best served going with a family owned and operated business, who normally pride themselves in their craftsmanship and superior customer service. Ask them about their experience from the sale through the completion of the project. Are they satisfied and willing to recommend that pool builder now that the job has been finished? That will tell you a lot about whether or not you want to do business with them. Be sure the contractor is the license holder for the company. (Do not contract with any builder who is not licensed.) Many companies will use an employee or third party as the license holder or “qualifier” for the company, which limits your recourse should you have a problem with the company. Beware of the company who requests the majority of their money BEFORE the work has been substantially completed. And finally, check into how long the builder has been around. You cannot receive warranty protection or service, if the company you have chosen has gone out of business.

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Why do I see so many different prices for the same pool?

This is a very common question from many families searching for the right company to build their pool. The fact is, with a pool purchase you get what you pay for. A company that seems to offer the same pool for a much lower price than everyone else, actually isn’t going to build the same pool at all. Generally, the “too good to be true” low price, is just that. Make certain when you are comparing prices that you are on an “apples to apples” basis. It is very easy to lower the price by omitting some of the important factors of construction, such as permitting, site conditions, electrical hook up, dirt removal, etc., and consider the following elements:

  • Reliability of the company
  • Quality of the building material and equipment
  • Craftsmanship of the pool and its aesthetics
  • Warranty
  • Ease of maintenance
  • Customer satisfaction and service!

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What is meant by maintenance free pools?

In actuality, there is no such thing as a maintenance free pool. All pools require some regular maintenance to ensure that the water is always sparkling clear and water levels remain constant. However, the amount of time you spend can vary, depending on what options you choose when building your pool. We feel that it is money well spent to use low maintenance equipment, so that you can spend time enjoying your pool, not working on it. We see 20 to 30 minutes per week as an average time to maintain a beautiful pool.

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How long will it take to build a pool?

Building your pool will depend on how elaborate of a design you choose and options you have added. Typically, the time frame is 6 to 8 weeks from the day of excavation to water in the pool. Sometimes there are unforeseens, such as ground conditions, scheduling and weather conditions, that take varying amounts of time to deal with.

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Is there a way to find out if a pool can fit in my yard?

There are a number of factors other that just the apparent size of your yard that can affect this. By looking at your plot plan or house lot survey, the estimator will be able to determine the extent of the easements and setbacks that may limit the available space in your yard for a pool. We work closely with the City and County Zoning Departments to determine the various easements and setbacks that have been established in different subdivisions.

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Who will show me how to maintain my pool?

Most pool contractors only build pools, they rely on your local pool retail store to teach you how to maintain and balance your pool chemicals. We will provide you with on the job training on how to operate your pool. We will schedule a convenient time for our service technician to meet with you at your home and instruct you on how to clean your pool and maintain your pump and filter. We will then have your bring a pool water sample to our office, where we will do a computerized test on your water. We will explain the water chemistry process to you and provide you with the necessary chemicals to balance your water, as needed. We will have you come back to us until your water is properly balanced and you are familiar with the balancing process, before we send you off on your own. Someone in our office is always available in case you have any questions.

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How is financing handled for a new swimming pool?

If you are building a new home, a pool can very often be added into your first mortgage. Talk to your homebuilder before you begin construction, we can help you make arrangements with your builder and your mortgage lender. For pool construction on an existing home, we have a processor that we work with that offer equity and no equity programs with fixed interest rates and payments. Often times the interest paid on a home equity loan is tax deductible.

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